Privacy Policy

Last updated: July 22, 2026

At Aryes Traslados, we value and respect your privacy. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our services, visit our website www.aryestraslados.com or communicate with us.

By using our services, you accept the practices described in this Privacy Policy. We recommend reading it carefully.

1. Information we collect

We collect personal information that you provide to us directly or through your interaction with our services. This information may include:

  • Contact information: full name, email address, phone number, physical address.
  • Service information: transfer details (dates, times, pickup and destination points, number of passengers, vehicle type), service preferences, comments and special requests.
  • Payment information: credit/debit card data or other financial information needed to process payments. This information is processed securely through third-party payment platforms and is not stored directly on our servers.
  • Communication information: records of your communications with us, including emails, phone calls and messages through messaging platforms.
  • Technical and usage information: IP address, browser type, operating system, pages visited on our website, time spent, clicks and other interactions with our website and services. This information is collected through cookies and similar technologies.

2. Use of information

We use the information collected for the following purposes:

  • Service provision: to process your bookings, coordinate and carry out transfers, and provide you with the requested service.
  • Communication: to send you booking confirmations, service updates, important notifications, and to respond to your inquiries and requests.
  • Service improvement: to analyze the use of our services and website, identify trends, improve functionality and develop new offerings.
  • Marketing and promotion: to send you information about our services, special offers and news we believe may be of interest to you, provided you have given consent or a legitimate interest exists.
  • Security and fraud prevention: to protect our services and our users from fraudulent or unauthorized activities.
  • Legal compliance: to comply with applicable laws, regulations and legal requests.

3. Data protection

We implement technical, administrative and physical security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include:

  • Encryption: use of SSL/TLS encryption to protect data transmission on our website.
  • Access controls: restriction of access to personal information only to authorized employees who need to know it to perform their duties.
  • Network security: implementation of firewalls and intrusion detection systems to protect our systems.
  • Regular audits: periodic security audits to identify and correct potential vulnerabilities.

Although we strive to protect your personal information, no system is 100% secure. You are also responsible for protecting your personal information, such as maintaining the confidentiality of your access credentials.

4. Sharing information

We do not sell or rent your personal information to third parties. We may share your personal information with:

  • Service providers: third parties that help us operate our business and provide our services (e.g. payment processors, IT service providers, data analytics companies). These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  • Business partners: in the case of joint services or promotions, we may share information with business partners, always with your explicit consent.
  • Legal compliance: when required by law, court order, or to protect our rights, property or safety, or those of others.
  • Business transfers: in the event of a merger, acquisition, sale of assets or reorganization, your personal information may be transferred as part of that transaction.

5. Your rights

You have certain rights regarding your personal information, including:

  • Access: request a copy of the personal information we hold about you.
  • Rectification: request the correction of any inaccurate or incomplete personal information.
  • Deletion: request the deletion of your personal information, subject to certain legal exceptions.
  • Objection: object to the processing of your personal information for direct marketing purposes.
  • Restriction: request the restriction of the processing of your personal information in certain circumstances.
  • Portability: request the transfer of your personal information to another organization.

To exercise any of these rights, please contact us at contacto+privacidad@aryestraslados.com. We will process your request in accordance with applicable data protection laws.

6. Cookies and similar technologies

We use cookies and similar technologies to improve your experience on our website, analyze traffic, personalize content and ads, and understand how you interact with our services. You can manage your cookie preferences through your browser settings.

7. Links to third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any third-party website you visit.

8. Changes to this privacy policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "last updated" date. We recommend reviewing this policy periodically.

9. Applicable law and jurisdiction

This Policy is governed by the laws of the Argentine Republic. Any dispute arising in connection with this Policy or the Services shall be submitted to the exclusive jurisdiction of the ordinary courts of the Autonomous City of Buenos Aires, Argentina.

10. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Aryes Traslados
Email: contacto@aryestraslados.com
Website: www.aryestraslados.com

Thank you for trusting Aryes Traslados.

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